Refund policy

How can I change my order?

If you need to change or cancel your order, please contact us immediately. Once we have shipped out your order, we are unable to make any changes.

How to initiate a return?

You may return any item within 30 days of receipt for a full refund back to your original payment method. To initiate a return simply email or call us indicating your order number and explaining the reason. Refunds are issued within 24-48hs after products are received back at our facility and inspected. Returned items must be shipped prepaid and include all accessories as well as original packaging. All returns must include the RA number  

We will NOT charge restocking fees or return shipping for returns of defective products, or if you received the wrong item.

Damaged items

If you receive a damaged item, please contact us within 48hs so we can start a claim with the carrier. As soon as they have acknowledged your order was damaged in transit, then we will issue you a refund back to your original payment method. We may ask you to send us a photo for the claim, and we will take care of the rest.